At canvaspulses.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We collect the following types of information when you use our website:

  • Personal Information: This includes information such as your name, email address, phone number, billing and shipping address, and payment information. This is collected when you make a purchase or create an account.
  • Non-Personal Information: This includes data such as your IP address, browser type, and operating system. We may also collect data on your browsing activities, such as the pages you visit and the time spent on our site.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that allow us to remember your preferences and provide personalized content. You can control cookie settings through your browser.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing and Fulfillment: To process and fulfill your orders, manage your account, and communicate with you regarding your purchase.
  • Customer Support: To provide customer service, respond to inquiries, and resolve any issues or concerns related to your orders or products.
  • Marketing and Promotions: With your consent, we may send you promotional emails, newsletters, or offers about new products and discounts. You can opt-out of these communications at any time.
  • Website Improvement: To analyze website performance, improve user experience, and customize the content and layout of our site based on user behavior.
  • Legal and Compliance: To comply with legal obligations and enforce our terms and conditions.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption, secure servers, and firewalls. While we take all reasonable precautions to safeguard your data, no method of data transmission over the internet is 100% secure.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information with trusted service providers who assist us in fulfilling your order and providing services (e.g., shipping, payment processing). These third-party service providers are required to use your data only for the purposes for which it was provided and to maintain the confidentiality of your information.

We may also disclose your personal information if required by law or to protect our legal rights, property, or safety.

5. Your Choices and Rights

You have the following rights regarding your personal information:

  • Access and Correction: You can access and update your personal information by logging into your account or contacting us directly.
  • Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails by clicking the “unsubscribe” link in any marketing communication we send.
  • Request Deletion: You can request that we delete your personal information, subject to certain legal restrictions. Please contact us at service@canvaspulses.com to request deletion of your data.
  • Cookie Preferences: You can manage your cookie settings through your browser. Please note that disabling cookies may affect the functionality of our website.

6. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to canvaspulses.com, and we are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. By continuing to use our website after any changes, you agree to the updated policy.

9. Contact Information

If you have any questions or concerns about our Privacy Policy or wish to exercise your rights, please contact us at:

Email: service@canvaspulses.com
Address: HANG WAI INDUSTRIAL CENTRE, 6 KIN TAI STREET, TUEN MUN, HONG KONG.

Thank you for trusting Canvaspulses with your personal information!